Contact Support

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If you need assistance with a FloodGate product that you have purchased, you can submit the form below or:

Call VideoPropulsion FloodGate support toll free at (866)683-2466.

To obtain help with other VideoPropulsion products that you have purchased, fill in the form below and click the Submit button.  Fields with a red asterisk (*) are required.

If you would like to contact a VideoPropulsion sales representative or if you have pre-sales technical questions, click here.

Select a product model from the drop down list.

Enter the product serial number.

Enter the site name and location where the equipment is installed, e.g. XYZ Hotel, New York, NY.

Enter additional information, e.g. reported problem, remote login information, on-site contact, etc.